Six Reasons Why Capcom Is Losing Its Marbles

by Gaetano Prestia Featured 14 Comments 38 Votes 2542 Views 03/10/2012 Back to Articles

Some of you may remember the Capcom Five, a collection of five Capcom-developed games committed to help dwindling Gamecube hardware sales and poor third-party support. Ideally, it would have given the hardware some much-needed love, and the publisher saw the console’s demographic as one befitting of games such as Killer7, Viewtiful Joe and, of course, Resident Evil 4.

While the idea -- which included the solid P.N.03 and the cancelled but awesome-looking Dead Phoenix, seemed driven by a financial agenda rather than by gamer interests -- it turned out being one of the finer moments of the Gamecube’s life. However, the Capcom Five is also indicative of the publisher’s most recent fall from grace, where hope for “mass audience” appeal and the degeneration of popular brands like Resident Evil take precedent, as the company, rather recklessly, looks to turn its fortunes around. Capcom fans have gone from being excited about the next release from the exciting Capcom Five, to being concerned about how the publisher’s going to ruin the next popular franchise.

It’s The DLC, Stoopid!

The downloadable content controversy from earlier this year demonstrated Capcom’s own naivety when it comes to gamer tastes, market wants and...well...just the overall level of intelligence among gamers. The company would essentially pen the term “on-disc DLC” amidst stern gamer criticism of extra content appearing on the PlayStation 3 and Xbox 360 discs of Street Fighter X Tekken. It would go on to justify this by saying:

“By including these 12 characters on the disc, the idea was to ensure easy compatibility between players who do and do not choose to download the characters when they arrive as DLC.”

While this response is completely coherent (and it seems to be genuine), it’s particularly flawed. Why charge for “additional” content when it’s not actually additional: it’s already on the disc. You buy the product, you open it, and it’s there. It’s just locked, waiting to be unlocked with DLC that should be free anyway. The reality is that this issue is present throughout the industry: Call Of Duty games deal with this by simply not pairing those with the DLC with those without it, while also giving those with the DLC the option to turn it off.

The big issue here, though, is that it was priced. Understandably, the developer wanted to make it easier for itself by including the content on the disc. But in that case, it should have been free. With the content already being on the disc, this is Capcom simply bleeding a few extra dollars out of its loyal fans.

Save By A Mercenary

Capcom’s decision for all Resident Evil: Mercenaries game saves to save directly to the Nintendo 3DS cartridge was labelled as anti-consumer, as EB Games Australia pulled the game from its stock list and refused to sell it. While EB’s decision was bad in itself, Capcom’s plight was in releasing a game that couldn’t be restarted, all but ruining its used-sale potential and making it difficult for gamers to pass on the game to friends and other good homes.

Cooperatively Screwing Gamers

Without wanting to harp on the whole Street Fighter X Tekken DLC debacle too much, the issue itself actually goes a lot deeper. When the game was released, many Xbox 360 owners were surprised to realise that the version didn’t have pair-player cooperative play, despite being advertised (for the PS3 version) and in the game’s manual (for both the PS3 and Xbox 360 versions). For those playing at home, pair-plays allows two local players to play online with or against other people.

Capcom’s reasoning for not including it:

"Unfortunately, due to time and resource constraints, Capcom was not able to include that feature in the XBox 360 version and it apologizes to those players who were looking forward to it. Because of the scale required to implement this feature, Capcom has decided that it will not do so, and will not be providing a patch for this feature."

The infuriatingly frustrating thing about this is that the company had the capacity to create DLC (on-disc DLC, mind you), but didn’t have the “time and resources” to make pair-play possible on arguably the easiest console to develop for this generation: to suggest that an online feature is easier to develop for a PS3 game over an Xbox 360 game, unless it’s online multiplayer of the M.A.G. variety, is especially insulting to gamers that know that isn’t the case at all.

The company had previously said that the lack of pair-play was because of restrictions in place by Microsoft, despite pretty much every online game on the console allowing pair-play online action.

Let’s also not forget that the game’s DLC, which, in Capcom Land takes priority over core gameplay mechanics, absolutely must have been finished prior to the game’s release, and that rumours that it was part of the game before being pushed as DLC for some extra bucks were probably true: if time and resources couldn’t be dedicated to frickin’ online cooperative play, then where exactly were they being committed to?

Mega Man, Y U NO MEGA?

Mega Man Legends 3 and Mega Man Universe are two games that were never going to get made. Let’s face it. The sad reality is that Capcom toyed with gamers for a long time, and eventually hurt series diehards (and Mega Man fans are ultra passionate, so don’t piss them off!) by releasing Mega Man X in a money-grabbing awful rendition on iOS devices. The series has fans, has a market and has a strong brand, and yet Capcom is openly, effortlessly killing it with cancellations and re-releases of games people played long ago.


Dante is, like, totes cool

For what it’s worth, DmC looks OK: much of the hate comes from the same type of fanboy that was up in arms about Mega Man Legends 3’s cancellation (although that is understandably a little more distressing). That it’s being developed by a Western developer, and with a younger, emo Dante, is something the fans really, REALLY don’t like. This is a big risk, and while the game looks the same, it doesn’t really SEEM like Devil May Cry. Developer Ninja Theory has had experience with the genre (Enslaved, Heavenly Sword), but it’s quite obvious that Capcom is passing on development to someone more inclined to create something appealing for a mass audience. Will that make for a better game?

If we’re going to look back at Capcom’s history of handballing developement off to third-parties with no experience with the brand, then Resident Evil: Operation Raccoon City is a game worth considering: it’s awful, and Slant Six Games failed to reinvent the series, despite Capcom’s promises that it would herald a new beginning for the franchise.

Power To The People...Or Not

This, for me, is the big one. Capcom has come out and said that horror “might not have mass appeal”, which would justify the Resident Evil series’ push into action. The problem is that the company has created a game in Resident Evil 6 that doesn’t appeal to the “core...Resident Evil fans” it hopes to appeal to, alongside a “mass audience” that’s “saleable”. Yep. Capcom’s business philosophy is to take a series that has an established market, completely change it so it’s more appealing to more people, lose the core audience, create a crap game, sell no copies and lose money.

That’s basically the jist of it, right?

How can you attract a mass audience with a poor product? I’ve never in my life seen such a patronising, insulting piece of garbage come from a publisher. They’ve created a game that’s accessible to a mass audience, but where exactly is that mass audience for Nintendo now? How long does it last? And then what? Will Capcom go back to survival horror and expect to get its fans back?

It’s mind-boggling how hard this company is trying NOT to fail by doing things that make it seem like it WANTS to fail.

By Gaetano Prestia

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Six Reasons Why Capcom Is Losing Its Marbles Comments

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I think Capcom Has Dropped The Ball ABit
Article gets my vote, great job Tano! Now, Capcom need to read it, carefully and take damn note. I know Capcom can be awesome and it hurts me what their doing to themselves.
I know all this, yet I keep giving them my money. I want to buy them out
The terrible thing is you have a company like this who screws their fans over a tonne, but on the other hand they have so many good IP's that they can get away with it.

Still sad about Megaman, it didn't have to be this way. :(
I agree with all points except DMC. I think the earlier versions of dante and the lack of info about the new title was justified but having looked at the latest game-play vids and knowing that Ninja theory can make a great game (enslaved) i think it'll be a hit unless you really love the old character. I certainly believed it needed a reboot.

It's just a shame what they're doing to themselves as a company.
I agree with most of this (on disc DLC and retail re-releases within a year) but i actually enjoy playing operation raccoon city with friends and from the demo of RE6 from PSN I liked that too, and this is coming from a fan of the early RE series games.
Compared to retro games, capcom have gone up the shit and trying to milk money left right and centre out of one game alone.

luke_skip said: I agree with most of this (on disc DLC and retail re-releases within a year) but i actually enjoy playing operation raccoon city with friends and from the demo of RE6 from PSN I liked that too, and this is coming from a fan of the early RE series games.



RE isn't a bad game though. It's OK, but it's trying to do so much at one time. Why not just create an action game with one campaign, one big story, like RE4? Why try so damn much?

Beta said:RE isn't a bad game though. It's OK, but it's trying to do so much at one time. Why not just create an action game with one campaign, one big story, like RE4? Why try so damn much?

Mass Market appeal :P
I still don't get why they decided to reboot DMC. Just call him Padre and BAM, new character without needlessly causing a poonado amongst fans. Everything stays in tact.
Oh well.
They think 3rd person games aren't hard enough to control already so they add retarded camera view changes then reverse direction with the view changes.
I agree with all of these points, it really angers me.

It still does produce some good games, it's a damn shame they try their best money making strategies to COMPLETELY RUIN IT.

The rereleases pissed me off tonnes. I got SF4, then SSF4 came. I got Dead Rising 2, then Off the Records came. I got MVC3, them UMVC3 came. Considering the three games, they're all crappy in comparison. SF4 had barely any characters in comparison. Dead Rising 2 was fun but oh so flawed. MVC3 was an unbalanced game, with not nearly enough characters. I'll think I'll stick to Tekken for fighting games now...

That was the last game I got, I haven't got one since. But, I'm such a big Resi fan, I HAVE to buy 6. I'm ignoring everything about it, I'll get it at Christmas.
I've only got into Devil May Cry recently. I really liked DMC4. I'm considering playing the other 3. I don't mind his new look. I think they're capitlising on the fact of Prequels being bigger than sequels. Right now Prequels are the thing. And yeah it be interesting to know the origins. I actually played Dante is PASBR, and i actually grew to like the look. It didn't bother me as much as i thought it would.

I know gamer's are a passionate bunch. But as you've all seen in the past many time the biggest risks get the bigger rewards. There have been so many games that have changed the way they look and play, and even feel and the result really helped each of them be that much better. Zelda, Sonic, Rayman, Spyro, Lara Croft, Final Fantasy, Super Smash Bros.
I think Gamers need to undertstand: If you stay on the same path for so long that series will end up stagnant. How do you make it you stand out when it's the exact same game all the time. Do something different.
Be open to change not afraid of it. I understand these series mean a lot and you're scared by them changing a single look you have this fear of it's screwing it up, it may not be accepted. But it's just trying something different, it's always a test if it fails it usually goes back to what it was. Mortal Kombat is a great example of this. By going back to its roots MK9 is up there as one of the best ever.

Most of these games belong in the past. And their memories will hold a special place in your heart i'm sure. But you must be open to change otherwise you end up getting the exact same game all the time. This is a growing industry, it's changing all the time and it's bigger than it ever was, you have new gamer's coming everyday. The industry needs to keep it fresh too for that reason alone.

I'm also a fan o Streetfighter X Tekken i have the ps3 version. And the DLC didn't really bug me that much. I just went online and got them, it was easy and free for me. If you paid for it i feel sorry for it. but downloading wasn't much of a big deal to me.

I've only just got back into Streetfighter as of last year. So i'm not really sure if they're mixing it up or what not. But i've liked what i've played in Streetfighter X Tekken. But yeah much like you, one of the reason why i gave up on SF is the series has become stagnant. And it needs something to change it and keep it fresh. Cause to me SSF4 still feels like SSF2.

You want to talk annoying how's this: everytime i buy a new PS3 game i have to let it install updates and patches, on average once a month this new game has to install new content and new patches. Now that is stupid.

Now onto Megaman. He was one of the first mascots i knew and i loved his old games, i still love his old games they're good to play now and then. It never gets old That's a good thing about having memories of the past. When you come back to it the love is still there even if it outdated. I did kind of let go of MM when i became a Sonic and Mortal Kombat in the 90's. And when Zelda popped up MM was lost to the ages to me and i had no idea what happened to it for a long time.
It wasn't until i saw MM9 i got back into it. I do like his 8 bit ways. But i also felt when playing those games there was nothing really knew about the way it was played since my MM2 and MM3 days.
The Megaman Legends, and MMX and such i have no recognition. I can understand their frustration a game promised for so long than cancelled out of the blue for no particular reason. We've all been there somewhere along the line.

When i look at it maybe Capcom have lost their marbles in a few series but i feel they are doing compared to many other companies. Right now i'm a huge MH fan and D
Capcom, you totally sold out man, you used to be cool.

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