GAME AU responds to Administration, talks pre-orders

by Ben Salter Featured 10 Comments 21 Votes 1684 Views 14/05/2012 Back to News

GAME Australia has confirmed this morning's news that it is entering administraion, with PricewaterhouseCoopers selected as administrators. Stores will remain open in the short term as potential buyers are sought, and pre-orders for big games should be honoured.

"Initially we will continue to trade all stores, operating these on as close to a ‘business as usual’ mode as possible whilst we get a clearer understanding of the current state of the business and actively pursue options to secure its future," said Kate Warwick of PwC.

"We are working on schemes aimed at giving customers some return on these claims if they are used to make additional purchases," she said in regards to pre-orders and customer rewards cards.

Meanwhile, GAME has released a statement to customers who currently hold pre-orders.

We are still working to clarify the status of pre-orders. At this stage we are intending on honouring certain pre-orders placed on the Diablo III and Max Payne new releases. We will provide clarity on these and other new releases in due course," it says.

It's especially important to monitor the situation if you pre-ordered Diablo III, as we've heard conflicting reports that suggest GAME won't be stocking it. That could be incorrect, or there's the possibility it will only purchase enough to fill pre-orders.

"We are not able to refund customer deposits and customers who have paid a deposit for a pre-ordered item at this stage should continue to monitor the website for further updates."

By Ben Salter - Bio

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GAME AU responds to Administration, talks pre-orders Comments

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LoL [MOG]
So glad I canceled my darksiders 2 preorder last month
Knew it....
So turns out the Diablo III thing is true at some stores. If your store doesn't get stock -- and most won't -- you won't get a game or your money back. You have to register to get your money back as a creditor, and that'll take a very long time.
I got the call today, Pretty bad that they give 1days notice [Rage]

Now going to have to pay $200+ for a colectors edition off ebay :'@ :@

As the standard edition is not an option for me! [MOG]

Ben said: So turns out the Diablo III thing is true at some stores. If your store doesn't get stock -- and most won't -- you won't get a game or your money back. You have to register to get your money back as a creditor, and that'll take a very long time.


Oh wow, that's crazy.. Many people are going to be furious..
Gee, didn't see that coming... X_X
More Info: ps3.mmgn.com/...

Most stores don't have stock, you won't get your money back, if you used a Credit Card you can cancel with your bank.

Pandemic said:
Oh wow, that's crazy.. Many people are going to be furious..


Am extremely pissed! [Rage]
I wonder what impact this will have on anything with a warrant held through GAME.

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